Born in Waterbury. Built for CT.
What started as a small phone repair kiosk on the streets of Waterbury, Connecticut has grown into one of the area's most trusted full-service tech repair destinations. Water Bury Phones was founded with one simple idea: people deserve honest, fast, affordable device repair without the runaround.
Over the past 7+ years, we've expanded our services well beyond screens and batteries. Today our team handles everything from laptop virus removal and OS reinstalls to security camera systems and data recovery — all under one roof at 810 N Main St, Waterbury, CT.
Our growth didn't stop at Waterbury. We also operate a national distribution office in Raleigh, NC, supporting our parts sourcing and logistics so every repair uses quality components at fair prices.
Through every repair, our mission stays the same: treat every customer like a neighbor — because most of the time, you are.
Everything we do at Water Bury Phones is guided by four core principles that we've held since day one.
We tell you exactly what's wrong and what it'll take to fix it — no upselling, no unnecessary repairs, no hidden charges. If your device can't be fixed, we'll tell you that too.
Most repairs are done same-day, often within the hour. We know life doesn't pause while your phone is in for repair — so we work as fast as possible without cutting corners.
We only use high-grade replacement components from vetted suppliers. Premium parts mean your repair lasts — and you won't be back with the same problem a week later.
We're a Waterbury business, through and through. We sponsor local events, support our neighbors, and reinvest in the community that made us who we are.
Big-box stores and national repair chains can't give you what a local shop can: real accountability, personal service, and someone who lives down the street from you. When something goes wrong with your device, you deserve to talk to a human who genuinely cares about getting it right.
Water Bury Phones is embedded in the Greater Waterbury community. We regularly serve customers from Waterbury and all the surrounding towns, including:
When you bring your device to us, you're not just getting a repair — you're supporting a local small business that puts Waterbury first. We've been here for 7+ years and we're not going anywhere.
Our certified technicians bring years of hands-on experience to every device that comes through the door. No outsourcing — every repair is done right here in our shop.
Water Bury Phones
Our senior tech oversees every complex repair that comes through the shop. Certified in iPhone and Android repair with 8+ years of hands-on experience diagnosing everything from shattered screens to fried motherboards.
Water Bury Phones
Focused exclusively on mobile devices, our specialist handles screen replacements, battery swaps, charging port repairs, and water damage recovery with speed and precision across all major brands.
Water Bury Phones
Our PC and security specialist handles computer diagnostics, virus removal, Windows/macOS installs, hardware upgrades, and security camera system installations for both home and business clients.
Bring your device in — we'll diagnose it for free before any work begins. No surprises, no commitments until you approve.
You'll know exactly what the repair involves and the cost before we touch anything. No hidden fees, ever.
We stand behind every repair we perform. If something isn't right, bring it back and we'll make it right.
No appointment necessary. Walk in Monday–Saturday 9AM–7PM or Sunday 11AM–5PM and we'll help you right away.